How can we help?
Most answers are below. If not, email support@glanceful.app and include your iPhone model and iOS version.
Adding a widget
- Design and save a widget in glanceful.
- Touch and hold your Home Screen, tap Edit, then Add Widget, and choose glanceful.
- Pick the type and size, then tap Add Widget.
- Touch and hold the new widget, tap Edit Widget, and choose your saved design.
My widget isn't updating
iOS decides exactly when widgets refresh, so updates can lag a little. Opening glanceful refreshes everything. If a widget still looks stuck, remove it and add it again.
My widget shows an exclamation mark
The saved design it used was deleted. Touch and hold the widget, tap Edit Widget, and choose another design.
Calendar, Steps or Weather is empty
Check access in glanceful's Settings tab, which links to the right place in iOS Settings. For Steps, open the Health app → your profile → Apps → glanceful and turn on Steps.
HomeView, StandBy and Mac
Small glanceful widgets can appear on HomeView and in StandBy, and your iPhone's widgets can sit on your Mac desktop. On HomeView and StandBy, widgets may appear with the background removed.
Still stuck?
Email support@glanceful.app. We read everything.